Terms of use
Welcome to the website www.antzelaboutique.gr. The access and use of the website are governed by the following terms of use, which are mandatory and apply to all transactions made through this website. Please read them carefully and make sure you understand them and agree with them before any transaction.
1. IDENTIFICATION
The Website www.antzelaboutique.gr includes the online store, which is the online presence of the sole proprietorship under the name "ANGELIKI DASKALAKI - RETAIL TRADE OF CLOTHES - ACCESSORIES" (Tax Identification Number: 140047788) AGIOU NIKOLAOU, No. GEMI 148841641000, CHAMBER OF LASSITHI, TEL .: 2842307307.). The headquarters of the company is located at 7 G. GIANNAKOU Street, in the Municipal Unit of Ierapetra, Municipality of Ierapetra, in the Peripheral Unit of Lassithi in the Region of Crete. Our company makes every effort for the maintenance and availability of the Website and its content. It may, however, at any time and without notice, discontinue its operation, temporarily or permanently, or alter its contents. In case of permanent cessation of its operation, you can always contact us for any pending issues based on the above contact details.
2. TERMS
The website www.antzelaboutique.gr may from time to time modify certain provisions of the general terms and undertakes the obligation to update this text for any change or addition to the terms. The user has the obligation to refer to them every time he visits the website. If it does not agree, in part or in whole, with the content of the terms of use, we recommend that you do not use its services. By registering on the website, the user declares that he fully accepts the general terms of use.
3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS - TRADEMARKS
The content and information contained on the website www.antzelaboutique.gr, including the logo, images, photographs, graphics, drawings, texts and services provided, are subject to copyright provisions. It is prohibited to modify, distribute or republish this website for any reason. The user can visit the website only for personal use and not for business or commercial purposes.
4. LIMITATION OF LIABILITY
The content and information contained on the website www.antzelaboutique.gr may contain errors (typographical, numerical, etc.) that can not be predicted or have occurred unintentionally or due to interruption of the website, for which antzelaboutique.gr errors does not bear any responsibility. Www.antzelaboutique.gr can not guarantee that the specific website, all its content or the server that hosts it, do not contain viruses that can harm the user's computer. We recommend that all Internet users have a recently updated antivirus program installed. The website antzelaboutique.gr has made every effort in order to display with the utmost accuracy the products available from it. However, because the final view depends (and) on the screen and the user's computer, there may be a difference from the actual image of the product, for which www.antzelaboutique.gr bears no responsibility.
Www.antzelaboutique.gr does not guarantee that the pages, services, options and contents will be provided without interruption or without errors. Also, www.antzelaboutique.gr does not guarantee that it or the servers (servers) through which it is made available to users / members, do not contain "viruses" or other harmful components. Antzelaboutique.gr does not guarantee in any case the correctness, completeness or availability of the contents, pages, services, options or their results.
5. GENERAL PRINCIPLES
The visitor / user is responsible for accessing the services of the website www.antzelaboutique.gr and the relevant access may require the payment of fees to third parties (eg internet service providers, charge for internet time). The visitor / user is solely responsible for paying the relevant fees. Also, the visitor / user is solely responsible for his personal equipment with the necessary technological means that allow him to access the services of the website www.antzelaboutique.gr.
6. PRODUCT ORDER AND CONSUMER PROTECTION
Placing an order through the e-shop is a conclusion of a distance selling contract, regulated by the legal framework of Law 2251/1994, as amended and in force today. Possibility of a valid order through the e-shop exists as long as the provisions on legal capacity of Greek Law are met, to natural or legal persons.
7. REGISTRATION
If the visitor / user wishes to register in the service / services of the website www.antzelaboutique.gr agrees to: a) provide true, accurate, valid and complete information about the information requested by the website www.antzelaboutique.gr in the relevant requests for access to its contents / services and b) maintains and diligently updates its registration data in order to maintain true, accurate, valid, up-to-date and complete information.
8. MEMBER ACCOUNT
The site www.antzelaboutique.gr provides users with the services of members, after accepting the terms of use of the website and completing the process of registering their data. Members remain solely responsible for all operations carried out under their personal password, username and generally their account (user account). Members agree to immediately notify the company of any unauthorized use of their account and any occurring and / or possible breach of security.
Also, members are solely responsible for the careful use of their account and their formal exit from their account at the end of each use (Logout). Antzelaboutique.gr is not responsible for any damage or loss arising from the inability of members to respect and follow this clause. Once the account is created, it cannot be deleted.
9. START & TERMINATION OF SERVICES
Antzela boutique reserves the right to modify and / or temporarily or permanently suspend part or all of the services of the website www.antzelaboutique.gr with or without notice to users / members. The user / member understands and accepts that antzelaboutique.gr reserves the exclusive right to terminate the use of his / her passwords / services and / or to discontinue the provision of its content to users / members who believe that they have violated the letter and the spirit of these terms of use.
10. CANCELLATION / RETURN POLICY
RETURN RIGHT
You can return a product with your statement addressed to the antzela boutique store, Georgiou Giannakou 7 Ierapetra-Lassithi 72200 or by calling the Customer Service Department at +302842307307, your decision within 14 calendar days from the receipt of the product or from a third party that you indicate.
REFUNDS
Our objective is to ensure that you are fully satisfied. If for any reason you are not satisfied with the product you ordered, you can exercise your right to return it within fourteen (14) days from the date of receipt.
It is specified that the returned products must not be used, damaged, washed, modified or damaged, and the labels accompanying the product should exist, just as it was when you received it with the retailer or invoice. It should also be preceded by e-mail or telephone communication. For hygiene reasons, earrings shall not be reimbursed under any circumstances.
A check will be carried out on the return of a product to verify the correctness of the above. If the appropriate product you wish (e.g. larger size) is not available, we return your money or the amount of the product market.
In all the above cases, the costs of reimbursement shall be borne by the customer.
For the return of a non-defective product, the cost of reimbursement shall be borne by the customer, while the costs of re-dispatch of the kind selected for replacement shall be borne entirely by the antzelaboutique.gr. In the unlikely event that you receive a defective or damaged product, antzelaboutique.gr will make every effort to replace it with a same or similar product without any additional costs for you. But you must inform us by e-mail to the info site antzelaboutique.gr to send you instructions on the return of the product. If the product ceases to be available, it can be replaced by an equivalent product after consultation or return the money. Any return of a product is necessary to complete the form in question. Press here to lower the refund form. In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your money will be completed within 14 days from the date you receive the products. The return will be made in the same way as the payment.
This Convention shall not affect any rights of consumers provided for in the legislation.
ORDER CANCELLATION
In case you wish to cancel your order and if the product has not been shipped, you should contact customer service at +302842307307 or e-mail antzelaboutique@gmail.com. In case your order has been shipped, you have the option to send your parcel back with any courier you wish as the charge is yours.
** The refund is made in the same way as the payment was made, within one week from the date we receive the product. In case of cash on delivery, our store will deposit the amount of money in an account that you indicate to us.
11. TRANSACTION SECURITY
The company is committed to ensuring the security and integrity of the data it collects about the users of its website and therefore takes the necessary measures to protect the personal data that users provide in any way. These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. Antzelaboutique.gr uses the SSL protocol, with 128-bit encryption (the most powerful today), for secure online commercial transactions. This encrypts all of the user's personal information, including credit card number, name and address, so that it cannot be read or altered when transferred over the Internet. SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and web servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted. In addition, all information sent over the SSL protocol is protected by a mechanism that automatically detects whether the data has been modified during the transfer. In case the user chooses to pay by credit card, the transactions through credit cards are made with the security system of the Bank under the name "ALPHA BANK".
All card payments are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. Antzelaboutique.gr recognizes the importance of the issue of security of electronic transactions and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to users' personal information is kept confidential.
Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders. For the rest, antzelaboutique.gr undertakes not to disclose the details of the customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or decision of another public authority.
12. MODIFICATION OF TERMS
www.antzelaboutique.gr, reserves the right to modify or renew the terms and conditions of transactions and undertakes the obligation to update this text for any change or addition to the terms.
13. VALID LAW
All transactions made through www.antzelaboutique.gr are governed by International and European law governing matters relating to electronic commerce, as well as the Law on Consumer Protection (Law 2251/1994) governing matters relating to distance sales.
14. APPLICABLE LAW - COMPETENT COURTS
These Terms of Use are governed by Greek law. Any dispute from the present is submitted to the exclusive jurisdiction of the Courts of Lassithi, Crete. In case the User or the Customer uses the Online Store from a third country, they are obliged to comply with the legislation of that country.
15. DATA USE OF SKROUTZ SERVICES
Our company, in order to be able to continuously evaluate and improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, if you have previously given your consent through Skroutz.gr, usage statistics are safely communicated by us to Skroutz. The data received from our company through this service are covered by the privacy policy as well as the cookies policy of Skroutz.gr, at the end of which you can also revoke your consent.